FAQs AIMFIT
Everything You Need to Know Before You Shop
Frequently Asked Questions
We’ve compiled answers to common questions about our products, authenticity, delivery, and service. If you need further assistance, feel free to contact us directly.
Are your products 100% authentic?
Yes. All products distributed by AimFit are sourced through verified and trusted supply channels. We do not sell replicas or imitation items. Our commitment is to provide customers with genuine, performance-driven sports and lifestyle products.
Where is AimFit based?
AimFit operates under Aim Prominent Marketing, a registered Malaysian business located in Klang, Selangor. Our registration number is 202203118286 (003397595-X).
Do you offer delivery across Malaysia?
Yes. We provide delivery throughout Malaysia. Shipping timelines may vary depending on location and product availability.
How can I confirm product availability?
You can contact us directly via WhatsApp at +60 17-600 8912 to check stock availability, sizing, or product details before placing an order.
Do you offer refunds or exchanges?
No refunds are allowed once the product has been delivered. Customers are required to record an unboxing video as proof in case of any issues with the item upon arrival. Please contact us immediately if there are problems with your order.
Do you sell internationally?
Currently, AimFit primarily serves customers within Malaysia. For international inquiries, please contact us directly for availability.
How do I know which size to choose?
Sizing may differ depending on brand and product type. Customers are encouraged to refer to product descriptions or contact our team for guidance before purchasing.